Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
Offered By: University of Washington via Coursera
Course Description
Overview
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
By the end of this lesson, you will be able to:
- Distinguish between formal and informal language
- Distinguish between direct and indirect language
- Choose the appropriate tone based on your relationship with your recipient, the context, and request
Syllabus
- Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
- This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
Taught by
Richard Moore
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