YoVDO

Business Communication

Offered By: Rochester Institute of Technology via edX

Tags

Communication Skills Courses Business Writing Courses Active Listening Courses Nonverbal Communication Courses Professional Communication Courses Workplace Culture Courses

Course Description

Overview

Business communication is vital to professional success.

This course, part of the Leadership Essentials Professional Certificate program, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships.

You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.

In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.

Topics will also include:

  • Best practices for written communication
  • Conducting effective meetings
  • Documentation and follow-up techniques
  • Best practices for face-to-face, digital, and mediated communication

Taught by

Andrea Hickerson and Keri Barone

Tags

Related Courses

Коммуникативные навыки
E-Learning Development Fund via Coursera
2021 Physician Leadership Virtual Journal Club: Wellness and Wellbeing: What Physician Leaders Should Know (RECORDING)
Stanford University via Independent
Communication in the 21st Century Workplace
University of California, Irvine via Coursera
A Beginner’s Guide to Giving and Receiving Feedback
University of Southern Queensland via FutureLearn
A New Communication Framework for Healthcare
University of California, San Diego via Coursera