AWS re:Post, a new question-and-answer service, that helps Amazon Web Services (AWS) customers remove technical roadblocks related to designing, developing, deploying, and operating applications on AWS. Throughout this course, you will complete six lessons. You will dive deep into the intricacies of the community through the use of text, demos, and short animated videos.

Activities

This course includes animated videos, interactive content and knowledge checks.

Course objectives

In this course, you will learn to:

• Prepare to be a contributing member of the AWS re:Post community
• Understand what AWS re:Post is
• Effectively use AWS re:Post
• Become familiar with AWS re:Post Community Guidelines
• Learn how to stay engaged and build reputation points

Intended audience

This course is intended for:

• Individuals using or interested in AWS services and products

Prerequisites

We recommend that attendees of this course have:

• None

Course outline

Module 1: Understanding AWS re:Post

Gain an overview of Amazon Web Services (AWS) re:Post

Understand the primary benefits of AWS re:Post

Explore use cases for AWS re:Post

Complete a short assessment at the end of each module

Module 2: Understanding AWS re:Post Community Guidelines

Understand the Community Guidelines that govern AWS re:Post

Discern types of abuse in the community and how to report it

Complete a short assessment at the end of each module

Module 3: Navigating AWS re:Post Effectively

Explore the different components of the AWS re:Post site

Complete a short assessment at the end of each module

Module 4: Create a Profile and Engage with Community

Learn how to create a profile and engage with the community

Explore the different topics and community groups on AWS re:Post

Understand how to follow a topic

Module 5: Explore Answers

Understand how to find relevant answers to a search query

Complete a short assessment at the end of each module

Module 6: Earn Reputation in the Community

Gain an overview of the tiered status in the community

Understand ways in which a user can gain and lose points

Complete a short assessment at the end of each module

Module 7: Provide Feedback and Report a Bug

Gain of how to provide feedback and report bugs