Assessing Health Program Delivery

This course provides in-depth knowledge about implementation strength, quality of care, and service utilization, which are essential components of health program delivery. This course is primarily aimed at implementers, managers, funders, and evaluators of health programs in low- and middle-income settings (LMISs) targeting women and children, and undergraduate and graduate students in health-related fields. Those who complete this course successfully will be able to: 1. Explain why assessing health program delivery is an essential part of any large-scale program evaluation in LMISs. 2. Design an assessment of delivery for a health program in a LMIS, including proposed documentation of the program, indicators, measurement methods and tools, relevant contextual factors, and a plan for data analysis. 3. Interpret assessment results in the context of a large-scale effectiveness evaluation, and explain how they can be used to improve program policies and implementation. 4. Describe the RADAR tools for assessing implementation strength and the quality of care, and access guidelines for the use of the tools. The development of this course was supported by a grant from Government Affairs Canada (GAC) for the Real Accountability, Data Analysis for Results (RADAR) project.

• Getting started in the course
• Deciding WHAT to assess
• Data Sources and Data Collection Methods
• Context matters
• Planning and implementing data collection, quality control, and data analysis
• Use it or lose it: Evaluations of program delivery as agents of change
• Introducing the RADAR tools for evaluating health program delivery
• Course summary