Advance Your Marketing Strategy
Offered By: Salesforce via Trailhead
Course Description
Overview
Go beyond the basics of Marketing Cloud with email personalization, reporting, and design.
- Learn how to create seamless customer experiences across digital channels.
- Manage preferences, create personalized content, and test your emails.
- Assess your program and digital maturity as you develop your marketing roadmap.
- Get to know AMPscript and embrace your inner developer.
- Create a custom Marketing Cloud preference center in CloudPages using AMPscript.
- Build engaging journeys for each stage in the customer lifecycle.
- Combine marketing data from across Salesforce in Datorama.
- Learn key terms and best practices to maintain good deliverability and IP reputation.
Syllabus
- Omni-Channel Digital Marketing: Quick Look
- Build Customer Relationships with Omni-Channel Marketing
- Personalized Email Marketing
- Identify Preferences
- Know Your Audience
- Create Great Content
- Design Your Emails
- Test Your Emails
- Digital Marketing Roadmap Development
- Analyze Your Marketing Program
- Assess Your Digital Maturity
- Develop a Roadmap
- Create a Governance Framework
- AMPscript for Marketers
- Get to Know AMPscript
- Write AMPscript
- Use Variables and Lookup Functionality
- Practice Using AMPscript
- Custom Preference Center Development
- Gather Requirements
- Collect and Manage Data
- Document Your Solution
- Build Your Preference Center
- Test Your Solution
- Advanced Customer Journeys
- Determine the Goal of Your Journey
- Build Effective Opt-in and Welcome Campaigns
- Create a Compelling Engagement Campaign
- Gather Customer Feedback with a Survey Journey
- Unified Marketing Reporting
- Access Reports in Analytics Builder and Google Analytics 360
- Gain Insight with Social Studio Reports
- Review Reporting in Pardot B2B Marketing Analytics
- Integrate Your Reporting in Datorama
- Email Deliverability Concepts
- Complete Deliverability Prerequisites
- Understand Authentication and SAP
- Warm Your IP Address
- Follow Deliverability Best Practices
Tags
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