YoVDO

Advance Your Marketing Strategy

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses Digital Marketing Courses Customer Experience Courses Customer Journey Courses Marketing Cloud Courses

Course Description

Overview

Go beyond the basics of Marketing Cloud with email personalization, reporting, and design.
  • Learn how to create seamless customer experiences across digital channels.
  • Manage preferences, create personalized content, and test your emails.
  • Assess your program and digital maturity as you develop your marketing roadmap.
  • Get to know AMPscript and embrace your inner developer.
  • Create a custom Marketing Cloud preference center in CloudPages using AMPscript.
  • Build engaging journeys for each stage in the customer lifecycle.
  • Combine marketing data from across Salesforce in Datorama.
  • Learn key terms and best practices to maintain good deliverability and IP reputation.

Syllabus

  • Omni-Channel Digital Marketing: Quick Look
    • Build Customer Relationships with Omni-Channel Marketing
  • Personalized Email Marketing
    • Identify Preferences
    • Know Your Audience
    • Create Great Content
    • Design Your Emails
    • Test Your Emails
  • Digital Marketing Roadmap Development
    • Analyze Your Marketing Program
    • Assess Your Digital Maturity
    • Develop a Roadmap
    • Create a Governance Framework
  • AMPscript for Marketers
    • Get to Know AMPscript
    • Write AMPscript
    • Use Variables and Lookup Functionality
    • Practice Using AMPscript
  • Custom Preference Center Development
    • Gather Requirements
    • Collect and Manage Data
    • Document Your Solution
    • Build Your Preference Center
    • Test Your Solution
  • Advanced Customer Journeys
    • Determine the Goal of Your Journey
    • Build Effective Opt-in and Welcome Campaigns
    • Create a Compelling Engagement Campaign
    • Gather Customer Feedback with a Survey Journey
  • Unified Marketing Reporting
    • Access Reports in Analytics Builder and Google Analytics 360
    • Gain Insight with Social Studio Reports
    • Review Reporting in Pardot B2B Marketing Analytics
    • Integrate Your Reporting in Datorama
  • Email Deliverability Concepts
    • Complete Deliverability Prerequisites
    • Understand Authentication and SAP
    • Warm Your IP Address
    • Follow Deliverability Best Practices

Tags

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