YoVDO

Achieve Your Goals with Salesforce Customer Success

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses Customer Service Courses

Course Description

Overview

Discover Salesforce Customer Success resources and make the most of your Salesforce implementation.
  • Learn how the Salesforce Customer Success Group can help you achieve your goals.
  • Turn your Salesforce vision into business value faster with Success Plans
  • Learn how to use Salesforce Optimizer to get insights into the health of your org.

Syllabus

  • Salesforce Customer Success Group
    • Get Started with Salesforce Customer Success Group
    • Drive Salesforce Adoption with Salesforce Customer Success Group Programs and Tools
  • Salesforce Success Plans
    • Get to Know Salesforce Success Plans
    • Get the Most Out of Your Salesforce Technology with Premier Success
    • Maximize Business Value with Signature Success
  • Salesforce Optimizer
    • Get Started with Salesforce Optimizer
    • Run a Scan and Review the Findings

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